Can I connect to a computer running Windows XP or Windows Server 2003 from a computer running a later version of Windows?Yes, you can, but there are a few compatibility issues to be aware of:
- In Windows XP and Windows Server 2003, you cannot pause a Windows Remote Assistance session. So if the person being helped is using a later version of Windows and decides to pause a session while connected to a remote computer running Windows XP, the helper using Windows XP will not be notified that the session is paused.
- In Windows XP and Windows Server 2003, Remote Assistance supported voice capability. Voice capability is not supported in later versions of Windows. So if a person using Windows XP or Windows Server 2003 clicks the Start Talk button, nothing will happen.
- You cannot offer Windows Remote Assistance from later versions of Windows to either Windows XP or Windows Server 2003.
